Delete your account and data
You can delete your SehatPlus account and its associated data at any time. There are two ways to do it: directly in the app, or by sending us a request. Both remove the same data.
Option 1 — Delete in the app (fastest)
- Open SehatPlus and sign in.
- Go to Settings.
- Tap Delete Account.
- Confirm when prompted. This action is permanent.
Your account and data are deleted, and you are signed out on that device.
Option 2 — Request deletion by email
If you cannot access the app, email contact@nirwantechnologies.com from the email address associated with your account, with the subject "Delete my SehatPlus account". We may ask you to verify ownership of the account before we proceed. We action verified requests promptly.
What is deleted
Deleting your account removes:
- your account and sign-in identity;
- your profile (name, age, gender, height, weight, goal, allergen preferences, and profile photo);
- your logged meals, foods, weight and health entries, and history; and
- any health-assistant conversations stored for your account.
What may remain
- Backups: residual copies in encrypted backups are purged within 90 days of deletion.
- Anonymised food images: if you previously opted in to contribute food images to improve our detection model, those images were already stripped of all personal identifiers and cannot be linked to you, so they are not part of your account and are not personal data.
- Aggregated statistics: non-identifying, aggregated usage statistics may be retained.
- Legal records: where the law requires us to keep certain records (for example, transaction records), we retain only what is required, for as long as required.
Deleting your SehatPlus account does not cancel an active subscription. Manage or cancel subscriptions in your Google Play or Apple account settings.
Need help?
Contact us at contact@nirwantechnologies.com and see our Privacy Policy for how we handle data.